SeekWheelz is a peer-to-peer vehicle rental marketplace operating in Sri Lanka. This policy explains what personal data we collect, why, and the choices you have.
SeekWheelz is a peer-to-peer vehicle rental marketplace operating in Sri Lanka, developed by WondriftLabs. For any privacy-related question or data request, contact us at privacy@seekwheelz.com.
This policy is governed primarily by the Personal Data Protection Act No. 9 of 2022 of Sri Lanka (PDPA). Where our users include visitors from the European Economic Area, the General Data Protection Regulation (GDPR) additionally applies to those users' data.
Account details: full name, email address, phone number, date of birth, and nationality. Identity documents: a copy of your national ID or passport, your driving licence photo, and (for owners) a proof-of-address document such as a utility bill or bank statement. These are required to verify who you are before rentals can happen. Vehicle data: photos, registration, revenue licence, and insurance documents for listed vehicles. Location: the pickup location an owner sets for a listing; the app may use your device location to show listings on a map. Camera and photo library access is used only when you choose to take or upload a photo.
We process your data to operate the marketplace you signed up for (performance of a contract): verifying identities, letting owners review rental requests, and sending booking notifications. Identity verification also serves our legitimate interest in keeping the platform safe from fraud. Under the PDPA, processing is carried out on the basis of consent and/or contractual necessity as applicable.
Identity and vehicle documents are stored in a private storage bucket (Cloudflare R2) and are never publicly accessible. They can only be viewed through short-lived signed links (15 minutes). Passwords are hashed and never stored in plain text. Vehicle listing photos are public, as they appear in the marketplace.
We share data with the following processors who act on our behalf: Railway (platform hosting, servers located in the United States), Cloudflare R2 (document and image storage), and Resend (transactional email delivery). These providers process your data only as instructed by us and are bound by data processing agreements. Because Railway and Resend are US-based, your data may be transferred to and processed in the United States. We rely on standard contractual clauses or equivalent safeguards for such transfers.
When you submit a rental request, the vehicle owner sees your name, verification status, and the ID details you attach. This is required so the owner can approve the rental. Our administrators review documents during verification. We do not sell your data or share it with advertisers.
We keep your data while your account is active. If you delete your account, your personal details are anonymised immediately (see below). Completed rental records, reviews, and messages are retained for 5 years to preserve the integrity of past transactions for both parties. Unverified accounts with no rental activity that have been inactive for more than 12 months may be anonymised at our discretion.
You can delete your account at any time from your account settings. Deletion anonymises your account: your name, contact details, ID numbers, and all uploaded identity documents are permanently removed. Completed rental records and reviews remain, attributed to "Deleted user", to preserve the other party's history.
Under the PDPA (and GDPR where applicable) you may access, correct, export, or erase your personal data; object to or restrict certain processing; and withdraw consent where processing is based on consent. You can view and edit your profile data in the app. For a copy of your data, correction, or any other request, email privacy@seekwheelz.com. If you are in the EU/EEA, you additionally have the right to lodge a complaint with your local supervisory authority.
We send transactional push notifications and emails about your rentals (requests, approvals, reminders, verification results). We do not send marketing email without your consent.
If we materially change this policy, we will update this page and note the new date above. Continued use of SeekWheelz after an update constitutes acceptance of the revised policy.
See also our Terms of Use.
For privacy questions or data requests, email privacy@seekwheelz.com.